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Resolved -
This incident has been resolved.
Feb 11, 13:24 AEDT
Update -
We are continuing to monitor for any further issues.
Feb 11, 12:32 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 11, 12:31 AEDT
Investigating -
We are currently investigating an issue where end users are unable to add or edit contacts within the platform. No error message appears, but updates are not being saved.
Our engineers are actively working to resolve this issue and will provide updates as soon as possible.
Feb 11, 11:17 AEDT
Resolved -
This incident has been resolved.
Feb 9, 14:51 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 9, 14:42 AEDT
Identified -
Telstra has confirmed the issue on their end and they currently working to resolve it. SMS delivery and sending may be impacted.
Feb 9, 13:44 AEDT
Investigating -
Dear Customer,
We are currently investigating an issue with messages not being sent and stuck in Enroute status.
Our engineers are reviewing this and working to resolve it as quickly as possible.
Feb 9, 13:23 AEDT